Education in hand
Among 25 years of PLS innovations, Nelson is most proud of the team for creating its mobile app.
“I love that it integrates so naturally with the courses learners take through their organization’s learning management system and that the course experience translates directly back to the PLS App,” she said. “It also allows us to provide more readily accessible job aids, videos, and brief patient scenario case studies.”
In 2025, eight years after its launch, the PLS App saw a 65% increase in downloads and gained five new courses:
- RSV
- Kawasaki Disease
- Rheumatic Heart Disease
- Congenital Infections in the Newborn
- Hemostasis and the Coagulation Cascade
CE Credits for clinicians
While information in the app and courses gives learners new skills and confidence, PLS also offers a wide range of continuing education (CE) credits for clinical staff to gain even more value. In 2025, clinicians and care providers earned 477,415 CE credits, including:
- 428,498 continuing nursing education credits
- 26,870 continuing respiratory care credits
- 12,259 continuing medical education credits
- 9,788 professional development unit credits
PLS also provides virtual learning opportunities beyond the courses to further support hospitals. The De-escalation Training and Documentation Webinar Series had 185 attendees from 50 hospitals and health systems.
Looking ahead
PLS has big plans for the next 25 years.
In 2026, building blocks will include an updated look to align with CHA’s new brand identity.
Users can look forward to revamped curricula and implementation guides to better support educators, blended assessments throughout courses for improved retention, and updates as the team explores adding CE credits to app courses. PLS will also release new course versions in the Accreditation and Regulatory and Pediatric Acute Care libraries.
“Going forward, I am most excited about impacting more hospitals and patients and delivering education in new and innovative ways that are not only appealing but really help the knowledge stick,” Nelson said.

